Error Codes

Error Code

Description

0x001

The credit application was given no hash or POST.

0x002

One or many of the goods in the POST failed validation due to:

  • Price is less than 0
  • Description is less than 3 characters or greater than 1024 characters
  • Quantity is not valid

0x003

Deposit in the POST is not valid.

0x004

An in-store application was launched without an authorised BackOffice user logged in.

0x005

There was no 'Retailer Installation Id' or 'API Key' in the POST.

0x006

The API Key is not valid.

0x007

The link used is incorrect.

0x008

The link used is expired.

0x009

The incomplete credit request link is not valid.

0x00A

The email link is not valid.

0x00B

The email link has expired.

0x00C

The web link is not valid.

0x00D

The web link has expired.

0x00E

The link used to continue an application is invalid.

0x00F

The BackOffice User is not authorised to continue a credit application.

0x010

The link type is not recognized.

0x011

The Retailer Installation Id is not valid.

0x012

The Retailer Installation Id is not valid with the API Key given.

0x013

Applications can't be made from the test platform with the account.

0x014

No Finance Product was selected.

0x015

There is no goods data input.

0x016

An application with the same retailer unique reference has been submitted and automatic unique reference has been turned off.

0x017

The account being used has no products set up to us the finance code input.

0x018

The deposit given is either below the minimum or above the maximum allowed.

0x019

The credit is above the maximum or below the minimum allowed.

0x01A

Could not load the retailer's first credit policy for documents.

0X01B

Could not load the requested credit product.

0x020

The account being used is not eligible for this version of the application.

0x021

Applications can't be made from the live platform with the account.

0x022

Invalid Goods:

  • Quantity must be a positive number
  • Price must be greater than 0
  • Description length must be between 3 and 1024 characters long

0x023

The decision policy could not be found.

0x026

The link has expired.

0x027

The link has already been used.

0x028

A deposit must be set for online applications


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