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User Management and actions like Assigning Roles to Users are only available to Admin users
If you require access to User Management, please contact your Admin user. If you are unsure who your Admin user is, please contact our Client Services team via [email protected].

Once your users have been invited and they have completed their sign-up, roles can be assigned to your active users. Here is the guide for assigning roles to users.

Users must have the correct roles assigned so that you can ensure that the correct level of information, actions and general permissions are provided to users to empower them to complete their required tasks in the Deko Dashboard.

Below outlines the available roles which can be assigned to merchant users, and the permissions which are set for these predefined roles.

Available roles

Available for merchants who have Creation as their lender.

Category	Feature	Admin	Sales Rep	Reporter
Roles	-

Customer Data Access	Personal Identifiable Information (PII) of the customer	✅	✅	✅
View and Manage Orders	View and search by customers	✅	✅	❌
	View, search and filter by orders	✅	✅	✅
-	View order details	✅	✅	✅
-	Export orders	✅	✅	✅
-	Cancel orders	✅	✅	❌
-	Fulfil orders	✅	✅	❌
-	Refund orders	✅	✅	❌
Launch Orders	Launch In-Store orders (when In-store offers are enabled)	✅	✅	❌
User Management	View users	✅	❌	❌
-	Create users	✅	❌	❌
-	Assign roles to users	✅	❌	❌
-	Delete users	✅	❌	❌

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Information on other available roles
To find out more about roles which are available for the lender NewDay, click here