How do I manage my accounts?

How do I change the details on my Newpay account?

Please visit your NewDay Online Account Manager to change the details on your Newpay account, and follow the instructions on there.

What happens if I don’t recognise a transaction on my account or I suspect fraud?

Please contact NewDay’s customer services as soon as possible. Please remember that phone calls may be recorded or monitored for training and security purposes.

Can I close my Newpay account?

Of course. Just log on to your Online Account Manager, and follow the instructions. Here, you can easily change the details of your account. You won’t have to pay any penalties, costs or charges for closing your Newpay account.