Multi-Lender Finance Page

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Thinking of choosing finance?

Finance is a great way to spread the cost of your purchase. To make it easy we’ve teamed up with Deko whose technology lets you apply for and complete a loan application quickly, easily and informative.

Deko is a credit broker, not a lender. Deko’s secure technology helps put you in touch with lenders whose finance options are best suited for you and your purchase.

Simply add the items you love to your basket. Once you are at the checkout select the finance option that suits you and choose Deko. The quick application form is simple and should take no more than a couple of minutes to complete and you will receive a decision instantly. Easy!

Check your eligibility

You will only be considered for finance if you:

• Are at least 18 years old
• You're in paid employment or have a regular income (minimum 16 hours per week or £5,000 per annum, unless you are retired and receiving a private / company pension or in receipt of disability allowance)
• Are a permanent UK resident and have lived in the UK for at least 3 years.
• Have a UK bank account capable of accepting Direct Debits
• Have a good credit history with no late payments, debt relief orders, County Court Judgment (CCJs), Individual Voluntary Arrangement (IVAs) or bankruptcies.
• Provide an email address so your documentation can be emailed to you.

Our payment plan options

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Note - If you are looking to copy the content below, you may need to amend interest free, interest bearing, months and deposit value based on your finance offerings.

We offer a range of interest-free and interest bearing finance options to help you spread the cost of your purchase over 6 to 60 months. The value of the loan needs to be over £250 and you can choose a deposit of up to 50% of the value of the goods.

Finance Calculator

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Note - If you don’t have an integrated finance calculator on your website today, get in touch with your account manager or our support team on 0800 021 7150 to discuss calculator options – otherwise, you can include an APR example or the finance options you provide in a table as below

Use our finance calculator to check the impact of various loan values, terms and interest rates on the total amount you need to pay and the monthly repayments.

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Representative examples could be based on the below:

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Note - Please display Representative examples that relate to the finance that you are offering.

0% finance over 12 months

● Total order value = £600
● 10% deposit = £60
● Total amount of credit = £540
● Duration = 12 months
● Representative APR = 0%
● Interest charged = £0
● 12 monthly payments of = £45
● Total amount payable = £600
19.9% finance over 12 months

● Total order value = £600
● 10% deposit = £60
● Total amount of credit = £540
● Duration = 12 months
● Representative APR = 19.9%
● Interest charged = £54.96
● 12 monthly payments of = £49.58
● Total amount payable = £654.96

Paying with finance

Simply add the purchases to your basket and select Deko at checkout. You’ll then be taken to the application form, which takes just a few minutes to complete.

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Take a look at our products available with finance and shop now

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Use of your personal data

In order to process your application, you will be asked to provide information about your personal, employment and financial situation. Deko will need to share your personal data with the lenders so that they can make a decision about whether to offer you finance. The lenders will perform a search with one or more Credit Reference Agencies to conduct their creditworthiness and affordability assessment to help them make their decision. Therefore, if the first lender is not able to lend to you, then the second search of your credit file will be undertaken by Deko’s alternative lender.

You can find out more about how Deko uses and protect your personal data in their Privacy Policy:
Deko Privacy Policy

Your lender will provide you with a copy of their Privacy Policy with your loan documents.

Deko’s registered office address is: 100 Liverpool Street, London, EC2M 2AT

Finance decision

Your application will be assessed based on eligibility, credit history and affordability and Deko will let you know the outcome in just a few seconds. It’s important to know that when applying for finance a hard credit check is made. Only you can see that a ‘soft’ search has been made on your credit file, but a ‘hard’ credit check will be visible to others viewing your credit file, for example if you apply for credit in the future, the lender will see that a credit check was made on your credit file.

If you don’t meet the first lender’s criteria, then Deko will pass your application to another lender from their panel who may be able to lend to you.

Once approved, Deko will let you know who the lender is and how to contact them. You then just need to digitally
sign your credit agreement, pay your deposit and wait for your order to arrive.

In a few cases, your application may be referred to a lender for manual assessment and you’ll be notified by email of the credit decision within 24 hours. If you’re not approved for finance it could be for a variety of reasons and the lender will be able to give you more information.

Repaying the loan

Your first direct debit payment will be taken approximately 30 days after you receive your purchase. This will show on your statement as a payment to your lender. You have the right to repay all or part of the loan early at any time.

The exact date of your first repayment will be set out in your credit agreement.

Cancellation

There is a 14-day cooling off period where you can withdraw from the credit agreement after signing your documents. If you wish to do this please contact us (your retailer) directly. We can cancel the application on your behalf. There is no need to contact Deko or your lender.

A payment plan does not affect our standard refund and returns policy. Just contact us and we’ll cancel your application and the lender will refund your deposit and let you know of any outstanding balance if applicable.

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You might want to link to your own refund and returns policy.

For any other questions contact us on telephone or email.

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Insert your own contact details here for consumers with more questions.

Legal Information

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Please display only one section below depending on your set-up

V1 - If you are offering finance only through Deko's multiple partner lenders

[Merchant legal name, t/a Trading name] is a credit broker, not a lender and is authorised and regulated by the
Financial Conduct Authority (FRN [Merchant FCA ID]). We do not charge you for credit broking services. Finance is introduced through the Deko platform from a carefully selected panel of lenders. Whichever lender Deko introduces you to, Deko will typically receive a commission from them (either a fixed fee or a fixed percentage of the amount you borrow). For your reassurance, all of the lenders Deko works with could pay commission at different rates, but the commission received does not influence the interest rate you will pay. You will be offered the best rate available from Deko’s partner lenders, based on the lenders’ decision policies.

V2 - If you are offering finance through Deko's multiple partner lenders and other non-Deko lenders

[Merchant legal name, t/a Trading name] is a credit broker, not a lender and is authorised and regulated by the
Financial Conduct Authority (FRN [Merchant FCA ID]). We do not charge you for credit broking services. We will
introduce you to Finance available from a number of our partner lenders.

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Note - Add to V1-3 above if you are offering 0% finance with <12 month terms

0% finance with a term of 12 months or less is not regulated by the Financial Conduct Authority.

Website Footer Information

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Note - Please insert to the footer of your website a reference to your Company Registration Number and FCA details.

This is required on the footer of your website in order to remain compliant.

[Retailer Legal Name] is authorised and regulated by the Financial Conduct Authority, register number XXXXX. [Retailer Legal Name] is a broker and not a lender. Finance is provided through the Deko platform by a number of lenders. You will be offered the best rate available based on your credit history and the lenders’ credit decision policies.