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Home Backoffice Support

Home Backoffice Support

Merchant BackOffice

Overview
Login Screen
Reset User Password

Proof of Delivery Process

Retail and Home Improvement
Education & Training
Healthcare
FAQs

Navigation

Side Nav
Breadcrumbs

Dashboard

Widgets
- Subsidy Calculator
Menu Bar

Reporting

Credit Application Process
Credit Application (List view)
Scheduled Reports
Credit Application (Details view)

Create an Application

Application Links
Finance Calculator

Account Management

User Management
- Users
- Groups
Installations
Template Editor
Billing
Rate Cards
Settings

Order Actions

Resume Application
- Resume an In-store Application
- Resume an Online Application
Mark Order as Fulfilled
Amend Order
- Amend Order - Up
- Amend Order - Down
Cancellations and Refunds
Part Refund
Revert an Amendment

Developers

Integration

Marketing Finance

Increase Your Sales with Marketing Advertisements
Logos and Banners
Marketing Welcome Pack

In-store and Online Process

In-Store Process
Online Process

Settlement

Remittance Process

Glossary

FAQs
Keywords and Definitions
Statuses

Decision Log

The customer's associated application decision history can be found under here.

M - Decision Log .png

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Updated over 3 years ago

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Telephone: 0800 021 7150 Email: retailers@dekopay.com

Deko is a trading name of Pay4Later Ltd. We are registered in England and Wales (company number: 06447333) and authorised and regulated by the Financial Conduct Authority (register number: 728646).